Check this out:

I really hate it when something happens like this. Go check out Fred's Blog and see what's going on. Quick summary:

1. Fred does Online E-Business
2. Fred has an outside source that does some stuff for him.
3. The outside source screwed up (it happens).
4. It wasn't his fault and apologize to every single customer personally.
5. Most customers were cool, but a lot were not.
6. His account is being closed now because of this major screw up, bad complaints, and ratio's being skewed because of the screw up.

Anyway, check it out and pray for him. I really hate it when something is totally out of your control but it affects you in a very negative way. Who doesn't hate that? Seriously, this is something that his family depends on and it could serious hamper life in his household. Hopefully his "outside source" roger's up and helps to make things right so that his business can continue on.